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Welcome to the official Biblesoft® wiki. The support you need for the software you love.
WARNING - Some customers have been experiencing an error message when they open their One Touch Program that says someing along the lines of "mysqli_connect(): (HY000/2002): Connection timed out in /var/www/html/resources/includes/dbint.php on line 242". If you get this message please use the keyboard shortcut ALT + F4 to close down this screen and proceed to your program. To get an update that gives you the ability to disable this screen, please contact Technical Support [1].
Contents
One Touch PC Study Bible
Click here for help working in PC One Touch.
You can download the free One Touch PC Study Bible Light from here. Note: This is not suitable for existing PCSB 5 or OneTouch customers as it will cause a loss of most of your reference works.
One Touch Mac
Click here for help working in Mac One Touch.
One Touch Release History
The following table shows OneTouch release history
| Version | Date | Highlights |
|---|---|---|
| 0.0A | March 2016 | Hebrew hover support, Smartsearch, autohide menu |
| 0.0B | April 2017 | Maintenance release |
| 1.0C | April 2018 | Online update support, better support for European countries |
| 1.0D | February 2019 | Maintenance release |
| 1.0E | March 2019 | Maintenance release |
NOTE - The 1.0E Release is not currently available for main One Touch programs.
Previous versions of PC Study Bible and Mac Study Bible
Click here for technical support on previous versions of PC Study Bible and Mac Study Bible
Biblesoft App
Click here for technical support articles and videos on the Biblesoft app.
Macros
Click here for help working with the Biblesoft Macros.
Biblesoft Technical Support Contact Information
We are not able to offer Technical support over the phone, but you can send a message to us online, click here, or use the email ts@biblesoft.com
Click here to contact Customer Service
